Meeting of the Minds
President’s Message

Donna Foppoli PatrickAs I sit in Vancouver taking in the beauty of the destination and winding down from an outstanding week at the MPI World Education Conference 2010, I reflect on the irony of the alignment of the conference theme “When we meet, we change the world” to this year’s chapter theme “We Meet. We Learn. We Lead.” In fact, the importance of strong leadership was clearly visible in every aspect of the conference. John Furlong, CEO of the 2010 Vancouver Olympics Organizing Committee, and Emmanuel Gobillot, previous executive at Google and author, both spoke on the importance of leadership for an organization, a cause, or an event.

My take-away was the message that when you can engage volunteers, imagine what you can do in the workplace. Some of the other speakers talked about how the need for passion is critical when leading. I believe I have this passion needed to lead the chapter this year in accomplishing our goals: to grow and retain membership as our industry makes our way through the recession; formal leadership succession planning to identify future committee and board members; alignment of planners and supplier relationships to make it easier to do business together; and enhancing communication to incorporate current social media trends while insuring members receive it regularly and clearly. My passion in my role at Medtronic was also further ignited this week to take our Strategic Meeting Management Program to new levels—including global.

“ONLY when we meet, we change the world.” – Emmanuel Gobillot

I look forward to seeing you at the August Monthly Meeting held at the Sheraton Bloomington. The meeting will give you an overview of what the chapter has to offer so you can effectively decide how you can get involved—all with a fun social media component! There are many committees and many ways to get involved that work with your schedule.

How will you use this year’s opportunities to bring out your inner leader?

Editor’s Note » back to top

Lisa Marie Borchert (photo by Noah Wolf Photography)

As of this writing, MPI MN is 463 members strong! And personally, August 5 marks my eighth year anniversary as a member. In and of themselves, those are just numbers. So what can one individual do to activate his or her membership, stand out, and really get the most out of the dues? For me, it was joining a committee.

Membership is different for each of us, whether it’s continuing education or relationship building. Regardless of our reason, there’s a place for each of us in the association. However, I believe it’s up to us to take advantage of the network by getting involved. For me, that has come mostly from joining a committee and becoming the newsletter editor. I encourage you to look for ways to strengthen your membership as well.

Click here to see a list of committee descriptions to see where your current skills might best fit or where new skills could be developed.

What have you done to “activate” your membership and get the most out of your association?

Next Event: MPI MN Kick-Off Event & Committee Sign-up » back to top

When: Wednesday, August 18, 2010, 11:00 AM-1:30 PM
Where: Sheraton Bloomington, 7800 Normandale Blvd, Minneapolis, MN 55439, 952-835-7800
map & directions

This year’s kick-off will Meet by starting off with an interactive keypad trivia challenge. During the challenge, we will Learn by educating and updating chapter members about our overall chapter and each committee: Membership, Education, Finance, Community Outreach, Leadership, and Communications. After the chapter members have received this full and detailed information, we challenge you to Lead as we invite you to stop by each committee table, signing up for those you are interested in.

From this informative session, you will:

  • Learn about each MPI Minnesota committee.
  • Discover how “you” can become a committee member to get involved in our Minnesota chapter.
  • Give your input on MPI Minnesota chapter.
  • Ask your MPI Minnesota chapter a question.

Learn more and register today.

What is your takeaway goal for attending the August program?

Emerging Leaders: The Value of Finding a Mentor » back to top

Emerging LeadersWhen: Wednesday, August 18, 2010, 10:30 AM-11:30 AM
Where: Sheraton Bloomington, 7800 Normandale Blvd, Minneapolis, MN 55439, 952-835-7800
map & directions

Join us for our August meeting and learn how mentoring can benefit you:

  • See how you can grow your career through professional relationships
  • Find out why connecting with a mentor is important for every emerging leader
  • Learn how to make the most of your mentoring experience
  • Discover how you can find a mentor through MPI’s Power of 2 program
  • Hear from other mentees and see what they gained from their mentors
Devie Hagen Featured speaker:
Devie Hagen
President & CEO
Élan Speakers Agency
2010 MPI MN Mentor of the Year
Jan Tolle MacDonald Program host:
Jan Tolle MacDonald
Midwest Regional Manager
Travel Alberta
2007-2008 MPI MN President

There is no cost to attend, but pre-registration is requested.
Register online at www.eventbrite.com/event/644798610.

What are you most curious about mentoring?

Emerging Leaders: Who Are We? » back to top

Jan Tolle MacDonaldSimply put, The Emerging Leaders mission statement state is: To provide leadership development for emerging industry professionals.

So what exactly does that mean to you as a member of the chapter?

The Emerging Leaders group is under the leadership development committee. Chaired by Julie Ann Schmidt, CMP and Melissa Deming, we will offer four programs throughout the year that are available to all members and nonmembers at no charge. These sessions will take place before designated monthly programs and will last approximately one hour. Additional meetings will be held in October 2010 and January and March 2011.

The Emerging Leaders Criteria:

  • We are open to both planners and suppliers.
  • Anyone is welcome to attend our events and be on our mailing list. Years in the industry and MPI membership are not required.
  • To be an official MPI Emerging Leader, you need to be an MPI member and in the industry for seven years or fewer.

Our kick-off meeting will happen before the start of our regular August Meeting on August 18, from 10:30 AM – 11:30 AM at the Sheraton Bloomington Hotel. Although these programs are geared toward our less seasoned members, anyone is welcome to join us—including nonmembers.

The first topic will be “Mentoring: Why you need it and how to get the most out of it.” We’ll include ideas and resources for getting a mentor and hear from past Power of 2 pairings, who will share what they learned from the program. Get a mentor or become a mentee and get on the path to enriching your career.

What is the best advice that your mentor gave you?

Pictorial Review of The Great MPI MN Race! » back to top

For additional Great Race photos and other MPI MN photos, check out our Flickr page!
Sponsor Profile: Roshini Performance Group » back to top

Roshini RajkumarVocal Power
Your voice: What does it say about you? Does it help you solidify relationships and enhance your profile? Or is it hurting your ability to chose deals and build your brand?

Big Picture
Your voice is one component of your vocal behavior. As a speaker and communication coach, I can tell you your vocal behavior is your most important communication tool. Our vocal behavior covers three important areas of delivery: how you sound, how people receive you, and how people perceive you through what they hear. If one or more of these areas is off, you will never gain credibility.

Many people believe they’re stuck with the voice they were born with. That’s not really true. You don’t have to be a vocal professional to improve your vocal quality if you’re willing to do a little work. First, analyze your vocal strengths and challenges. Then get some guidance on what to do with that analysis, which I’ll call your vocal data.

If you’re really nasal-sounding, there are specific vocal exercises you can do to minimize or eradicate the twang. This won’t happen overnight, but it’s possible to make changes.

If you’re one who often clears your throat when presenting, perhaps you’re dehydrated. Watching hydration a day or two prior to any presentation moment, plus on game day itself, can only help. For everyone, avoiding dairy and sugary foods or drinks several hours to a day prior to your presentation moment is key.

Day-to-Day
In your daily work life, you can also grow your vocal behavior skills. Your voice messages and outgoing greetings are two ways to showcase your brand through vocal power alone. A few quick tips: Stand when recording, smile when speaking your greeting, and enunciate your words.

Recording and listening to any presentation moment (which could include a phone call) is a great way to analyze where you are now as a communicator and then use the data to strategize where you want to go with your vocal behavior development.

Getting compliments on your voice is gratifying, but it’s also foundational. It really doesn’t matter what you know if you don’t know how to communicate it. Don’t forget to keep your authentic self-perception intact and be honest with your own analysis to figure out how you will improve in a way that’s authentic to you. Many people don’t actually analyze how they sound or the messages they deliver beyond the words they speak. If you do, you will build your vocal power and start to position yourself as a stand-out in your field.

Do you have a vocal presentation tip that has helped your communications?

2010 Scholarship Winner: My Journey to a CMM Designation… » back to top

Laura GiesekingThe MPI Minnesota CMM scholarship was invaluable to me as a planner. It presented the opportunity to further my education in a meaningful way by attaining the Certification in Meetings Management. For this opportunity, I am sincerely grateful.

The process of working toward the CMM designation was clearly outlined from the very beginning. Step-by-step, I applied, was accepted, planned to attend the residency in Dallas, took the exam, and then wrote the business plan and submitted it for grading.

Throughout the process, I felt supported by MPI and the fellow planners I connected with through the CMM portal of the MPI website. We were able to download the pre-reading materials, communicate with one another, and prepare for the journey toward attaining our CMM.

The five-day residency was full of intense learning and sharing. I felt changed when I left. I was different. I had a deeper understanding of the strategic concepts of meeting management. It was a humbling feeling to learn even more about an industry that I thought I had mastered. It proved to me that I can continually grow, and for that, I am also grateful.

The exam portion of the process was an open-book essay test that took about six hours to complete. I tried to finish the exam as soon as I got home so that the concepts were still on the top of my mind.

Then the tough part began: writing what turned out to be a 69-page thesis/business plan. In the beginning, there was research to do, facts to gather and analyze. Putting together the project was a process of revising and revising until I felt that I was clear and concise and had folded in all of the concepts that were part of my project. Whew! I was relieved after submitting this paper!

It was fantastic to be able to take the time to analyze a topic that thoroughly. I really learned a great deal from the process.

Thank you, MPI Minnesota, for the scholarship that made it all possible!

CMP Questions: Hotel Negotiations » back to top
Denise Woods
CMP
  1. When negotiating with a hotel, what information best prepares you for the negotiating session?
    1. size of group
    2. number of food functions to be held
    3. number of sleeping rooms needed
    4. total dollar value of the meeting
  2. When negotiating the price for services at your selected facility, you should:
    1. determine what price you can afford and not offer anything above that
    2. establish a range of prices for each required service and try to reach an agreement that serves the best interest of your organization and the facility
    3. always try to get the lowest price you can for services
    4. never give in to the facility or trade higher prices for some services for other concessions

What part of the CMP or CMM process are you curious about?

Answers

Up Close Member Profile: Taryn Miracle » back to top

Taryn MiracleTaryn Miracle, promoted to Associate Director of Sales
Grand Traverse Resort & Spa, tmiracle@gtresort.com

ACME, Mich., July 21, 2010 – The 900-acre, 600-room Grand Traverse Resort & Spa near Traverse City, Mich. has announced the promotion of Taryn Miracle to Associate Director of Sales.

In her new position, Miracle continues to represent the Resort to meeting planners in a variety of corporate, association, SMERF (Social, Military, Educational, Religious, and Fraternal) and other markets including Chicago and takes on added Conference Sales department authority to oversee the Resort’s three-person Executive Meeting Management team, as well as assist with departmental projects and work with firms that represent the Resort to the meetings industry.

Miracle joined Grand Traverse Resort & Spa in 2003 and in 2006 was promoted to Executive Meeting Manager, then to National Sales Manager in 2007.

Miracle is a graduate of Ferris State University with a Bachelor Degree in Business Administration. Her professional affiliations include membership in the Chicago Area, Minnesota, and Ohio Chapters of Meeting Professionals International.

Do you have a member announcement?

MEMBER ANNIVERSARIES » back to top

Congratulations to the following members who have been recognized for their continued commitment to MPI MN and who celebrated their monumental anniversary. Thank you for your continued involvement and commitment within our chapter.

August
5 Years – Erin Feeney, Hilton Minneapolis
10 Years – Amy Meuers, National Youth Leadership Council

NEW AND RENEWING MEMBERS » back to top

New Members

Please welcome these new members of MPI MN, who have renewed since the last newsletter. Check the MPI online directory for full contact information.

Tom Anderson
Customer Representative/Sales
AVVR Inc.

Chelsea Aumann

Gina Gassmann
Sales Manager
Radisson Plaza Hotel Minneapolis

Kate Homan

Rachel Kiekow
St. Physicians Relations Specialist
Medtronic Inc

Brent Lubahn
Executive Director
Searchwide - Dallas

Cindy Luebke
Corporate Meeting Manager
Cargill

Tamara Olson
Event Planner
DJO

Lindsay Prowizor
Carlson School of Management, U of MN

Teena Risley
eCommerce Specialist
Meeting & Event Promos (One 2 One Marketing)

Lynn Roberts
Physician Education Specialist
Medtronic Inc

Bridgette Rufledt
Meeting Planner
Land O’Lakes Inc.

Sharon Ruhland

Wendy Schallock
Director of Sales & Events
SEVEN Event Center

Kris Snedeker
Sales Manager
Marriott Minneapolis West

Tracy Thorstenson
Executive Meeting Manager
CSM Lodging

Kari Vrba
Vice President Business Planning & IR
Carlson Marketing Worldwide

Tony Wagner
Vice President, North America
CWT Meetings & Events

John Wright
Conference Center Sales Mgr
Hilton Minneapolis

REnEWING Members

Please welcome these returning members of MPI MN, who have renewed since the last newsletter. Check the MPI online directory for full contact information.

Jillian Abfalter
Meeting & Event Planner
NexGen Healthcare

Anne Auburn
Account Executive
Monterey County Convention & Visitors Bureau

Jim Barrett
Vice President Business Development
Flying Colors, Inc.

Jessica Bartram, CM
Project Manager

Jolene Bergmann
Project Manager, Channel Marketing
Eaton Corporation

Nara Berson
Corporate Sales Manager
Crowne Plaza Minneapolis North

Carol Berwager
Manager - Charter and Incentive Sales
Holland America

Kathie Blumer
Event & Media Planning Specialist
Kathie Blumer

Lisa Marie Borchert
Senior Meeting Planner
Allianz Life Insurance Company of North America

Marilyne Bouteiller
Director of Sales & Marketing
Holiday Inn Metrodome

Michael Clarke
Director of Conferences and Trade Shows
BBI International

Shannan Cook, CMP
Director of Meetings
Minnesota Dental Association

Richard Cornish
President & Creative Director
Flying Colors, Inc

Marcey Culp

Darcy Dilly
Associate Director
Dairy Queen Operators Association

Jennifer Dorholt
Program Manager
Carlson Companies

Bernie Fautch
CEO
Eclipse Global Transportation

Laura Feinstein
Director of Account Services
Flying Colors

Donna Foppoli-Patrick, CMP, CMM
Manager - Group Meetings, Events & Travel
Medtronic, Inc.

Tera Fox, CHSP
Sales Manager
The Saint Paul Hotel

Gloria Frederick
Marketing Administrator
Dorsey & Whitney LLP

Lora Gray, CMP
Manager
Target Corporation

Clint Greenebaum
Sales Manager
Sheraton Bloomington Hotel, Minneapolis South

Melody Haines
Director of Catering Sales
Wildside Caterers

Amy Haney
Holiday Inn Hotel & Suites Duluth

Kristin Hanousek
Director, Meetings & Events
Carlson Marketing

Sara Hanson
Convention Specialist
Medtronic, Inc.

Angela Hauer
Director of Sales & Marketing
Sheraton St. Paul Woodbury

Nikki Huckstadt
Event Manager
Honeywell Meeting Solutions

Maria Huntley, CAE
President
Nonprofit Solutions, Inc.

Lisa-Marie James
Meeting Manager
MaxVantage Meetings

Bobbi Johnson, CMP
Program Coordinator
Boston Scientific

Tricia Johnson
Director of Marketing
Brede Exposition Services

Heather Lanka
Sales - Sales Operations
Malt-O-Meal

Rick LaVoy
General Manager
Supershuttle International

Sue Leach-Ratliff
Director of Sales & Marketing
Sheraton Minneapolis West Hotel

Melissa Leal
Senior Sales Manager
Sofitel Minneapolis

Kristin Libert

LaVasha Lobbins, PMP, CMP
Principal
Valagent Consulting

James Louis
Best Meetings, Inc.

Nancy Macias
Sales Manager
The Marquette Hotel

Ellie Madson, CMP
Senior Meeting Planning Specialist
RBC Wealth Management

Annette Marquez
President
The Perfect Occasion, LLC

Brian McDermott
Chief Storyteller
GrowthWorks, Inc.

Kim Meck
Manager, Administrative Services
3M Meeting & Event Management

Kjerstee Miller
Human Resource Development Coordinator
Great Clips, Inc.

Runay Olson
Assoc. Director of Education
Independent Community Bankers of America

Gayle Rapoport
National Account Manager
ConferenceDirect

Joan Rausch, CMP
Director, Special Events
MN Chamber of Commerce

Jan Sahli
Conference Manager
Tastefully Simple

Joel Schettler
Editor-Custom Publishing
Greenspring Media Group

Steven Schopf
Assistant Director of Sales
Arizona Grand Resort

Brynn Schulz
Hyatt Regency Minneapolis

Samuel Smith
Managing Director
Interactive Meeting Technology LLC

Tracey Smith, CMP, CMM
Executive Director
The Planner Networks

Cyndi Spencer
Care Providers of Minnesota

Susan Stein
Manager, Meetings & Events
NAPCP

Lynn Sullivan
Meeting Manager
Maxvantage

Johanna Werner
Executive Assistant
MN Continuing Legal Education

About Meeting Professionals International » back to top

Meeting Professionals International is the association for the global meetings industry and is committed to delivering success for its 21,000 worldwide members by providing innovative professional development, generating industry awareness and creating business development opportunities. Founded in 1972, the Dallas-based organization delivers success through its 68 chapters and clubs in 20 countries around the world. For more information, visit www.mpiweb.org.

Minnesota Chapter Office
1821 University Ave. W., Ste S256 | St. Paul, MN 55104-2897
651-917-6243 | Fax: 651-917-1835 | office@mpimn.org | www.mpimn.org

International Headquarters
3030 LBJ Freeway, Ste 1700 | Dallas, TX 75234-2759
972-702-3000 | Fax: 972-702-3000 | www.mpiweb.org

About Meeting of the Minds » back to top

Staff

Editor
Lisa Marie Borchert
Senior Meeting Planner
Allianz Life Insurance Company of North America

Production
MPI MN office

National Awards

2010 RISE Award for Community Achievement in Knowledge and Ideas

2002-2003 Best Overall Online Newsletter – More than 250 Members

2001-2002 Honorable Mention

2000-2001 Best Design – More than 250 Members

Meeting of the Minds is the official publication of the Meeting Professionals International Minnesota Chapter and is published 11 times yearly. Statements of fact and opinion within this newsletter are the responsibility of individual writers and do not necessarily reflect the opinion of the officers or members of MPI. Articles submitted are subject to editorial revisions.

Articles for Meeting of the Minds are always due on the fourth Wednesday of the month prior to distribution, and articles for News Notes are always due on the first Thursday of the distribution month.

Advertising opportunities are available!